How can we help?
Docs, FAQs, and human support when you need it.
Tip: try “export”, “sources”, or “billing”.
All systems operational
Realtime sync, exports, and API are green.
Need a human?
We reply within one business day.
Getting started
Account, onboarding, quick wins
Star Resume
Templates, export, AI rewrites
Support Bot
Sources, guardrails, channels
Billing & plans
Pricing, invoices, taxes
Security & privacy
Data handling and controls
Top articles
Browse docsHow do I sign in with Google?
Click “Continue with Google” on the sign-in page. We only support Google SSO for authentication.
Is Star Resume ATS-compliant?
Yes—our templates follow semantic structure and export clean text that parses reliably.
Can I switch templates without breaking layout?
Yes—template switching is live and preserves spacing and section order.
How do I connect my knowledge base to Support Bot?
Use the Sources screen to add URLs, files, or site maps. The index syncs automatically.
Does Support Bot cite sources?
Yes—enable “Citations” in guardrails to include links/snippets with answers.
Where can I find invoices?
Invoices and billing details appear in your account’s Billing section.
We’re here to help
Send us context (screenshots welcome) and the page URL where you’re seeing an issue.